Common purchase queries answered
Frequently asked Questions
We need about 24 hours to prepare and package the merchandise, will send it in 2 days. We use DHL,UPS or Fedex to deliver the merchandies. The shipping will cost about 5 to 10 days all over the world.
If you ordered something without stock.( Extra dies, customized dies) This type of order will take us around 1-2 weeks to prepare.
Click Shipping and Tracking page, input your tracking number to get the update. You can also contact with us to check the process of the customized items.
We can deliver our products to most countries in the world, please click the shipping policy to check the details. If you are located in other Asia countries(not Japan and Korea), African countries, or other America countries, because of the UPS and DHL policy, we may not offer the free shipping and collect extra shipping costs, pls contact with firstname.lastname@example.org to use wire transfer or T/T payment.
Yes, the manual hose crimper and dies will package in one plywood wooden case.
Yes, all our items are new and never used before.